Ongoing development of your staff members is essential for the long-term success of your business. Not only does it ensure that your team have the skills they need to perform their roles to the best of their ability, but it can also help ensure that your staff stay happy, motivated and above all else, productive.
Training takes time, and if it is only being done to ‘tick off’ competencies or adherence to company requirements, it can be a waste of time and resources. Below you’ll find five tips for ensuring that your staff training endeavours are both efficient and effective.
1. Give Your Team Freedom
It is widely accepted that on the job training or ‘learning as you go’ is one of the most effective ways for people to consolidate their knowledge and acquire new skills. Despite this, many managers and supervisors tend to micro manage. Let your people do what they do best and give them the freedom and guidance to take calculated risks, attempt something new and ultimately grow as an employee.
2. Consider Getting Professional Help
Being good at their job or ‘knowing the rules’ doesn’t necessarily make someone a good trainer. If you want to get the most out of your staff training activities, consider engaging consultants to develop and facilitate regular sessions. Leading human resources firms like Chandler Macleod have excellent tailored Managed Training Services that can help you develop your team and design a program around your objectives.
3. Make Meetings Productive
Regular communication is essential to any high performing team and you should be meeting with your team either individually or as a group often. Actively seek to ensure that you stay on topic and that the agenda is relevant to all attendees. Also see if there is an opportunity to work a five-minute refresher/trainer focus discussion in to keep your team up-to-date with policies, procedures or best practices.
4. Make It Easy for People to Help Themselves
If one of your team members has a question or needs to clarify a process or procedure, can they find the information they need quickly and easily? Giving your staff the tools to be able to find answers to things they don’t know is one of the quickest, and easiest ways to make sure that they are in touch with the latest information they need to do their roles.
5. Monitor and Evaluate Progress
Make sure that your job descriptions and key performance indicators for each role in your business are current and reflect what is expected of the person. Regularly review their performance and progress, and work with them to identify what they do well and where there are opportunities for improvement. This will ensure you can design your training around exactly what each individual needs.
Training doesn’t have to take a lot of time or resources to be effective; you just need to have some clear goals in mind and an implementation strategy.
What are your tips for making staff training both efficient and effective?